Elite Investigative Services recognizes the powerful impact that lay witness interviews can have on the outcome of a claim. These interviews are typically conducted approximately one year after the incident or when the client’s condition has stabilized, allowing investigators to gather meaningful insights into how an accident has truly affected a person’s life. By speaking with family members, friends, co-workers, and employers, Elite’s team can develop a compelling narrative that illustrates the client’s pre- and post-accident abilities, functional limitations, and overall quality of life. This evidence not only supports medical findings but also provides a deeply personal perspective that resonates with insurers and mediators. By presenting this evidence at mediation or arbitration, Elite gives their clients a significant advantage in settlement negotiations while also preparing a strong foundation for trial if required.